HOTEL PRIVACY POLICY
OUR PRIVACY POLICY AT THE MANOR WEST HOTEL, THE PRIVACY AND CONFIDENTIALITY OF USER INFORMATION IS IMPORTANT. WE ARE COMMITTED TO MAINTAINING THE PRIVACY AND SECURITY OF YOUR USER INFORMATION. WE MAY UPDATE THIS POLICY FROM TIME TO TIME, SO PLEASE CHECK HERE FREQUENTLY. THE MANOR WEST HOTEL WILL NOT DISCLOSE IDENTIFIABLE USER INFORMATION TO ANY THIRD PARTY WITHOUT CONSENT.
What information is collected about you and Our Use of Your Information
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to:
- Enter your email in our promotions
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
- You can opt-out of any of these promotions by emailing the hotel directly.
We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.
At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by the Manor West Hotel, unless you state otherwise at the time you submit the personal information.
Sharing with Trusted Third Parties
Your personal data may be shared with affiliated companies within our corporate family, along with third parties that we have partnered with to enable the integration of their services into our own Services. Additionally, we may share your information with trusted third-party service providers, essential for them to perform services on our behalf, such as:
- Processing credit card payments
- Serving advertisements
- Conducting contests or surveys
- Performing analysis of our services and customer demographics
- Communicating with you, through means like email or survey delivery
- Customer relationship management
We only disclose your personal data as required for these third parties to provide the requested services or perform necessary functions on our behalf. These third parties, including any subcontractors, are bound by stringent data processing terms and conditions, expressly prohibited from using, sharing, or retaining your personal data for any purpose beyond the scope of their specific contracts (unless otherwise authorized by you). If you do not agree to the terms outlined in “Our Use of Your Information” above, we regret to inform you that we cannot engage in business with you or accept your online booking.
Secure Reservations
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine (Booking Engine) provided by our booking management system vendor Net Affinity.
All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.
Protecting your information
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so the Manor West Hotel is committed to protecting the information we collect. The Manor West Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Children’s Privacy & Parental Consent
Please be aware that the Manor West Hotel has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. The Manor West Hotel specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should the Manor West Hotel inadvertently acquire personal information or other data from users under the age of 18, the Manor West Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the Site and submitted personal information without solicitation by or permission from Hotel.
Links Provided To Other Sites
The Manor West Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as the Manor West Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Cookies
When you visit the Hotel’s website, some browsing-related information on your device (computer, Smartphone, tablet etc.) is likely to be recorded in files called “cookies” and stored on your device.
1. What are the different types of cookies?
There are several categories of cookies:
Strictly necessary cookies: these cookies are essential in order to browse some websites and use all of their features (the user’s operating system support, display etc.). Without these cookies, features such as the display will not have optimum functionality. Note: these cookies collect purely technical data and do not identify you personally.
Performance cookies: these cookies help us improve a user’s experience by helping us understand how they use our websites (most frequently visited pages, applications used etc.). These cookies do not identify you individually.
Functionality cookies: in order to make browsing easier, these cookies store certain user preferences (language, username, country etc.).
Targeting/advertising cookies: these cookies enable a user to receive targeted advertisements based on their interests, but they also limit the number of times that the advertisements appear.
Affiliate cookies: these cookies enable third parties (“affiliates”) that publish marketing campaigns on their websites to be paid on behalf of the “web merchant”.
Cookies from social networks: these third-party Cookies let you communicate the content of our site to others, as well as your opinion in relation to our site. This is the case with the “Share” and “Like” buttons on “Facebook,” “Twitter,” “LinkedIn,” “Viadeo,” etc.
Social networks which offer these application buttons can identify you by these buttons, even if you did not click on one of them when you visited our site. Indeed, some Cookies allow the social network concerned to follow your navigation on our site whenever your social network account is activated on your device when at the same time, you are on our site.
We have no control over the procedures social networks use to collect information about your navigation on our site. Please read these social networks privacy policies regarding personal data. These should allow you to exercise certain privacy options with these social networks, in particular by adjusting your user accounts for each of these networks.
2. Why does the Hotel use cookies?
Cookies help us to improve the quality of your browsing experience when visiting the our website. This technical process primarily allows us to:
- adapt the layout of our websites to suit your device’s display preferences (language, display resolution, operating system used etc.)
- store some of the information that you fill in on our online forms to help us personalize your subsequent visits to our websites
- collect statistics. These relate mainly to the number of times you visit our websites and your use of the different services that we provide (sections and content viewed, links), with the aim of improving their relevance and usability
- put security measures in place (for example asking you to reconnect to a page or service after a certain amount of time has elapsed)
- offer you, through advertisements, personalized content that is likely to be of interest to you.
Important: Advertisements or links to third-party websites may be included on our websites. Your personal details may be collected by third parties when you click on these links. This Charter does not cover visits to third-party websites. The Manor West Hotel cannot be held responsible for the policy of third-parties regarding personal details and the use thereof.
Your Consent To This Privacy Policy
Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by the Manor West Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves the Manor West Hotel from responsibility to the user.
Policy Modifications & Contacting Hotel
The Manor West Hotel reserves the right to change this Privacy Policy at any time; We retain the authority to alter this Privacy Policy at any given moment. In the event of modifications to our Privacy Policy, we will publish these adjustments within this policy and in any other relevant locations, ensuring that you stay informed about the data we gather, its utilization, and the conditions, if any, under which we divulge it. If substantial amendments are made to this Privacy Policy, we will inform you here or through a notification on our homepage. If you have questions about our policies, please contact: +353 (0)66 719 4500